Hyperfocused on Digital Transformation with Microsoft Technology
Repeatedly recognized as Microsoft Global Partner of the Year across multiple geographies, product lines and industries, we leverage the end-to-end Microsoft Business Applications stack to deliver custom solutions that help enterprises increase productivity, streamline business processes and build better relationships. We leverage Dynamics 365 and Power Platform to:
- Personalize the customer experience
- Align sales and marketing
- Optimize financial processes and operations
- Enable resilient supply chains and modernize field service delivery
- Accelerate innovation with no/low-code app development and automation tools
Is your organization ready for award-winning digital transformation services?
Contact us
Implementation and Support Services across the Lifecycle of Your Technology Infrastructure
We provide end-to-end coverage of your digital transformation — from consulting and implementation services to run and migration support.
Assessing your needs from the Microsoft stack and how to structure it with our end-to end consulting services
- Technology architecture/infrastructure — analysis, design, scope
- App modernization — gap analyses, QA/UAT, localization
- Adoption and sustainment — BVA, change management, training
- Centers of Excellence — how CoEs work and why you need them
Evaluation, strategy and governance for getting your Microsoft solution designed, implemented and running
- Power Platform
- Dynamics 365 CRM and ERP workloads
- Azure and Microsoft Cloud
- Dataverse, AI Builder and DevOps
Operational support, training and education, compliance and lifecycle management for your new Microsoft solution
- Power Platform
- Dynamics 365 CRM and ERP workloads
- Azure and Microsoft Cloud
- Dataverse, AI Builder and DevOps
Our online readiness assessment and migration services help you determine when and how to move your Microsoft solution to the cloud
- Increased security, scalability and mobility
- Cost savings and faster time-to-value
- Automatic updates on all out-of-the-box and custom features
Welcome to our one-stop customer portal for those who have an active support agreement with our Microsoft Business Applications Practice
- Manage your support requests and PowerPack subscriptions
- Easily contact your PowerSuccess engineer
- Schedule time with a support engineer to discuss project/issue
Award-winning Delivery of Enterprise Technology Solutions Built on Dynamics 365 and Power Platform
Powered by data and intelligence, Dynamics 365 and Power Platform will help you empower your employees, engage your customers and optimize your operations.
Low-code,
no-code tools
Innovate with one connected platform
Power Platform leverages artificial intelligence (AI), hyper-automation and mixed reality to connect systems, automate processes, improve data insight and empower employees to do more.
Proactive
customer service
Deploy an all-in-one digital contact center
Dynamics 365 Customer Service brings together omnichannel customer care capabilities, unified communications and AI to enable delivery of consistent, intelligent and personalized service experiences.
Intelligent sales
and marketing
Turn high-potential prospects into revenue
With the Dynamics 365 Sales and Marketing workloads, you get features and functionality that go beyond traditional CRM with seamless connectivity between your teams.
Connected field service
A versatile solution that moves with you
Dynamics 365 and HCLTech's field service solutions enable you to create a customer service story that spans multiple channels, maximizes employee efficiency and exceeds customer expectations.
Modern finance and operations
Transform your Finance with Dynamics 365
Whether you're looking for an initial implementation, migration or upgrade, HCLTech has the expertise you need to deliver a solution within the Dynamics 365 Finance framework.
Connected and simplified commerce
Deliver unified commerce across all channels
We help retailers transform their digital landscapes with Dynamics 365 Commerce — engage your customers with personalized experiences and increase operational productivity by unifying your back-end operations.
Prepackaged Accelerators, Tools and IP Solutions for Dynamics 365 and Power Platform
We offer several industry-specific solutions to accelerate and streamline your Dynamics 365 implementation, as well as product-specific tools that ensure you're getting the maximum return on your investment in the Microsoft stack.
Financial services industry solutions
Implement Dynamics 365 in weeks, not months
Our suite of Dynamics 365 accelerators is designed specifically for the unique CRM needs of banks, investment firms and insurance carriers, with prebuilt data models and processes.
Property management industry solutions
Deploy a future-ready CRM and ERP accelerator
PowerProperty is HCLTech's award-winning implementation solution for property management businesses, featuring complete integration of end-to-end front, middle and back-office processes.
Industry-agnostic rapid-deployment solutions
Prepackaged for lightning-fast implementations
These Dynamics 365 accelerators are built for rapid deployment of the Finance, HR, Field Service and Project Management workloads —all with the most common functionality prebuilt.
Legacy app modernization tool
Includes assessment, roadmap and modernization
Our prebuilt solution simplifies and streamlines the process of transitioning your legacy workloads to Microsoft Power Platform and Dynamics 365 and then continually monitoring and modernizing your application suite.
Contact center maturity model
Microsoft Digital Contact Center Platform (DCCP)
Quickly deploy Microsoft's enterprise DCCP solution across your organization, including seamless integration of Dynamics 365, Power Platform, Azure, Teams and the full Nuance communication platform.
Prebuilt Power Apps-based solutions
Award-winning business process applications
Our suite of off-the-shelf tools includes solutions for employee onboarding in HR, retail product recalls and fee forecasting for ProServe, as well as Power Platform app-maker enablement and CoE installations.
PowerPack add-ons
Easily extend your Microsoft D365 capabilities
Our PowerPack add-on tools provide marketing automation and process efficiency solutions to our customers. These solutions are innovative, intuitive and instrumental in helping you get the most out of your Microsoft investment.
We're an Award-winning and Oft-honored Microsoft Partner
Leader in Everest Group's Microsoft Dynamics 365 Services PEAK Matrix® Assessment 2023
Microsoft Business Applications Inner Circle
Intelligent Automation Partner of the Year Finalist
Let's Get Started
We're here to help you digitally transform with Microsoft Business Applications. Whether you have questions or need expert guidance, we're ready to assist you at any stage of your technology journey.
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